Refund Policy

Last updated: 2026-11-11

Cancellations

You can cancel your subscription at any time from Subscription & Billing. Cancellation stops future renewals; your plan remains active until the end of the period you already paid for.

Refunds

If you believe you were charged in error, or the service did not work as described, contact us through our contact form within 14 days of the charge with your account email and the invoice date. We review each request individually and, where approved, the refund is issued to the original payment method by Paddle.com, our merchant of record. You can also contact Paddle directly about any order via the link in your receipt email. Statutory consumer rights that apply in your country are not affected.

Failed generations

Credits used by a generation that fails are refunded to your credit balance automatically — no request needed.

Credits

Credits have no cash value and are not refundable in money. Unused plan credits do not roll over.